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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbe Carel

September 11, 2025

5  out of  5
rating by Barbe Carel
"This insurance group is really great! Monica's the best, if there's a issue she is fast to jump on it or find what you need. Thanks for all your help!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaitlynne Warmack

August 26, 2025

5  out of  5
rating by Kaitlynne Warmack
"Mike Hebert and his team are excellent! Very friendly and knowledgeable. Quick to answer questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided friendly, knowledgeable, and prompt service. Your feedback means a lot to us!"
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Daisy Fisher

August 26, 2025

4  out of  5
rating by Daisy Fisher
"I would highly recommend Roger at Mike Hebert State Farm Agency. Mike goes above and beyond to make sure customers are provided with efficient and consistent communications. Mike has helped me to reach others at State Farm who were not available to assist customers in a timely manner. He listens and understands how you feel to go through unexpected loss. Most importantly, Roger will get your message to the right department and you will get a response and actions steps will be executed. I appreciate the time and efforts Roger has extended to me. Roger, and a few others have renewed my trust and the decision to remain with State Farm. I value the premiere services from State Farm especially in my time of need just like you stated when I enrolled in your home insurance program almost 3 decades ago. I pay my money faithfully and I expect to be treated with CARE, PROFESSIONALISM, receive ongoing COMMUNICATION, EMPATHY and EFFICIENCY. Thank you Roger!!"
We responded:
"Dear Daisy, Thank you so much for your thoughtful and detailed review. We truly appreciate your kind words about Roger and the entire team at Mike Hebert State Farm Agency. It’s wonderful to hear that Roger has been able to provide the care, professionalism, and consistent communication you deserve—especially during such difficult times. Your trust and loyalty over nearly three decades mean a great deal to us, and we are committed to continuing to support you with the empathy and efficiency you expect. Thank you again for your recommendation and for sharing your experience. We’re here for you whenever you need us. Warm regards, Mike Hebert State Farm Agency"
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Jackie Meyer

August 21, 2025

5  out of  5
rating by Jackie Meyer
"Every time I call, someone answers immediately and takes care of whatever I need quickly. They are friendly and make what sometimes can be a confusing process simple and pleasant."
We responded:
"Hi Jackie, Thank you so much for your wonderful review! We're thrilled to hear that our team is able to assist you promptly and make the process easy and pleasant. Your kind words mean a lot to us, and we're always here to help whenever you need. Thanks again for your support!"
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Jeffery Whittaker

July 18, 2025

5  out of  5
rating by Jeffery Whittaker
"Mike and his team provide Excellent service to our family. We recently “bundled” separate policies and ended up saving a lot of money on our premiums. Shout out and special thanks to Monica for great communication and her willingness to spend time with us during this process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alvin Pollack

July 18, 2025

5  out of  5
rating by Alvin Pollack
"I would highly recommend State Farm agent Mike Herbert and his team. They’re helpful Punctual always ready to help anytime I need them for my personal vehicles recreational vehicles business."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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P S

July 18, 2025

5  out of  5
rating by P S
"I appreciate Monica and Mike’s help and communication. Also easy to work with. Thank you for the great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roger Warmack

July 17, 2025

5  out of  5
rating by Roger Warmack
"I have just recently finished a home policy claim with State Farm. Mike and Monika went out of their way on multiple occasions to help insure that the process was easy and seamless for me. They are truly a top notch team! Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joyce Sexton

June 30, 2025

5  out of  5
rating by Joyce Sexton
"Michael is an outstanding agent! He is ALWAYS there for his clients in good times and bad! He gives you his full time and attention to obtain the very best coverage at the very best rate. He will go over the coverage you currently have and make sure to either match or improve your coverage. He will make sure you understand what you have so that, in the event of a loss, you will go into the process fully informed. Give him a call and find out how honest and respectful an insurance agent can and should be!"
We responded:
"Thank you for the kind words Joyce. It truly is an honor to serve you and your family."
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Joan Kopp

June 26, 2025

5  out of  5
rating by Joan Kopp
"These folks always go the extra mile for me any time I need them. They are the best!!!"
We responded:
"Joan, Thank you for the Review. We appreciate our customers and value all input. We wish you and yours the very Best this Holiday Season!!"
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Barry Lehn

June 18, 2025

5  out of  5
rating by Barry Lehn
"Mike is a great Agent. His team communicates and handles my insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joan G

June 5, 2025

5  out of  5
rating by Joan G
"Despite all of the widespread damage across my area a State Farm adjuster came out within days of my call. I was very impressed with their professionalism"
We responded:
"Thank you so much for 5 Star Review! We truly appreciate your kind words about our adjuster's professionalism and commitment to helping our customers during challenging times. It's our mission to be there for you when you need us most, and we're glad to hear that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority!"
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smka000

May 12, 2025

5  out of  5
rating by smka000
"While shopping for home insurance quotes, I was contacted by Monica S. I was surprised to see the low rates State Farm offered compared to other local companies. I’m was also pleased with the low quote Monica provided to bundle my car. Still stunned by the savings over premiums of my current insurance company, l learned about additional discount opportunities to lower my auto premium further! I just couldn’t say no! Thank you to Monica - 10/10 for her efficient and professional customer service, guidance and especially her cheerfulness! Sandy A."
We responded:
"Dear Sandy, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you found such great savings on your home and auto insurance through State Farm. Monica is truly a gem on our team, and I’m so glad her professionalism and cheerful attitude made a positive impact on your experience. At State Farm, we always strive to provide our customers with the best rates and service, and it’s fantastic to hear that we exceeded your expectations. Your satisfaction is our top priority, and we’re delighted that you took advantage of our bundling discounts. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you every step of the way! Thank you once again for your kind words and for choosing State Farm. We look forward to serving you for many years to come! Best regards, Mike Hebert State Farm Agent"
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George Peach

April 30, 2025

5  out of  5
rating by George Peach
"Since moving from Florida I was hoping to find a great auto insurance group and Mike Hebert and his team stepped up to fulfill all the requirements for what I needed, and now I can rest assured that for anything that may occur I will be well taken care of. No worries."
We responded:
"George, Thank you so much for taking the time to share your positive experience with Mike Hebert and his team! We're thrilled to hear that you found the support and service you were looking for after your move from Florida. It’s our mission to ensure our clients feel secure and well taken care of, and we’re glad to know that we’ve been able to meet your needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Wishing you all the best,"
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chuck marsonette

April 30, 2025

5  out of  5
rating by chuck marsonette
"Who Mike and Monica were easy to talk to in researching and writing my policy and getting me coverage at a lesser price then a third-party vendor. We have all of our products with State Farm and appreciate all our agents and their coworkers."
We responded:
"Chuck, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience working with Mike and Monica. It's always our goal to provide exceptional service and ensure our clients find the best coverage at the best price. We’re glad to know that you appreciate the efforts of our entire team and that you have chosen to keep all of your products with State Farm. Your trust means a lot to us, and we look forward to continuing to serve you in the future!"
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Jake McCollum

April 1, 2025

5  out of  5
rating by Jake McCollum
"Monica was very friendly and a fantastic help! Cut my old auto insurance premiums in half! Completed everything for me online/over the phone and made it super simple. 10/10 recommend."
We responded:
"Thank you for sharing a positive Review. Monica strives to make sure all customers insurance needs are fulfilled and based on them individually."
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Brian Richardson

April 1, 2025

5  out of  5
rating by Brian Richardson
"Mike is always here to help and make any claim run smoothly. I definitely recommend him and his staff."
We responded:
"Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that we were able to assist you effectively. Our goal is always to make the claims process as smooth as possible for our clients, and it’s wonderful to know we succeeded in your case. If you need any further assistance in the future, please don’t hesitate to reach out!"
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Daniel Robinett

March 31, 2025

5  out of  5
rating by Daniel Robinett
"Great Agent that truly cares about his customers!!! Some agents treat you like a paycheck, not Mike. Mike takes the time to make sure his customers are taken care of and treated like family!"
We responded:
"Daniel, we appreciate your Review and appreciate the sentiment. We take great pride serving everyone on their needs."
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Noelle Robinson

March 27, 2025

5  out of  5
rating by Noelle Robinson
"Monica is the best!!! Highly recommend Mike and his team. 🩵"
We responded:
"Noelle, we appreciate the kind words."
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New Melle Chamber

March 6, 2025

5  out of  5
rating by New Melle Chamber
"Mike Hebert with State Farm is a trusted New Melle Chamber member! He is always there when you need him. A town favorite and a true community servant. You can’t go wrong with Mike on your side."
We responded:
"Thank you so much for your kind words and support! I am truly honored to be a part of such a wonderful community and to be recognized by the New Melle Chamber. Serving our residents and being there when you need me is what I strive for every day. I appreciate your trust and confidence, and I look forward to continuing to support our community in any way I can."
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Dale Raum

February 13, 2025

5  out of  5
rating by Dale Raum
"Good people and easy to work with. Great customer service. Mike and crew always help us out."
We responded:
"Dear Dale, Thank you so much for your kind words! We're thrilled to hear that you have had a positive experience with Mike Hebert State Farm Agency. Our team is dedicated to providing great customer service and being there for our clients whenever they need us. We truly appreciate your trust and support. If you ever need anything in the future, don’t hesitate to reach out! Best regards, The Mike Hebert State Farm Agency Team"
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Stan Jablonski

January 13, 2025

5  out of  5
rating by Stan Jablonski
"Very kind and professional ! Always quick to answer any questions I have!"
We responded:
"Stan, we appreciate your review and thank you for being a long-standing customer. "
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rahul sachdev

January 13, 2025

5  out of  5
rating by rahul sachdev
"Monika helped me and my wife through the whole process there was no pushing or pressure, it was very easy and gentle process of having the insurance on our two vehicles"
We responded:
"Rahul, thank you for the review and allowing us to serve your Auto Insurance needs. We take pride in making sure the process is pressure free. This allows for clear and consistent communication throughout the process."
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Steven Love

December 23, 2024

5  out of  5
rating by Steven Love
"Monica is easy to connect with in a personal and professional manner and is very helpful."
We responded:
"Thank you for the Review. Monica is the BEST!!"
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Michael Craig

November 26, 2024

5  out of  5
rating by Michael Craig
"Monica has been amazing! She has helped us with our all of our insurance needs. She is super helpful and knowledgeable. It’s great having someone you can trust to call when you have questions about your insurance. Thanks Monica!"
We responded:
"Michael, thank you for leaving a Review. We appreciate honest feedback about how we are doing while serving our customers. Monica is an Important member of the Team, and she specializes in making sure every connection is a lasting one while sharing her knowledge about the products we offer."